Changelog

September 21, 2025

Command menu

Command menu

Just added a new command menu to help you move faster in Deftly.

  • Menu navigation? You are covered
  • Chat navigation? There you go
  • Account and other stuff? Just a few letters away

Type Cmd/Ctrl K anywhere in the app to open it.

No more clicking around and get where you need to go in seconds.

Enjoy!

September 17, 2025

Shared inbox

Shared inbox

Managing chats just got easier, as you can now view and reply to conversations in one place.

Some notable use cases:

  • See all messages in a clean inbox
  • Keep track of unread messages with clear indicators
  • Switch between ongoing conversations seamlessly
September 5, 2025

Installable chat widget

Installable chat widget

You can now drop Deftly’s live chat widget straight onto your site with a single script tag. Ready to add it to your site? Grab the snippet from your dashboard and follow the instructions there.

August 4, 2025

Interactive demo

Interactive demo

It’s always been a hassle to try new things. Reading instructions to install, dedicating time to install, and troubleshooting issues if any.

We’re trying to flip that script.

Instead of figuring things out by yourself, you can try Deftly without doing any installation on your end. In other words, you can try the agent inbox and live chat widget straight from our website. No coding required.

Here is a few steps to get up and running:

  1. Go to the demo page
  2. Put down your target website (the chat widget will be shown there)
  3. Open the preview link that we give

Voilà!

You can chat back and forth to see how Deftly works.